VAClassroom is presently accredited by the Internet Marketing Standards Board (http://www.cemcglobal.com).

With the growing base of online learning opportunities out there, it is important to use the "right" measuring stick when evaluating online certification courses. Since most of these courses are not governed under a particular educational body, it is important to ask the following questions before jumping into an online training program:

●        What respected associations or companies in your industry support and endorse the training program?

●        How has the training program helped graduates to increase their income opportunities?

While VAClassroom is not specifically registered under a “traditional” educational body, we have put the following measures in place to enhance the credibility of our training center. First of all, we have aligned ourselves with the most highly regarded organizations and businesses in the Virtual Assistant industry, including IVAA (International Virtual Assistant Association), CVAN (Canadian Virtual Assistant Network), Assist U and VAnetworking. These agencies openly encourage their members to participate in VAClassroom programs.

Secondly and most importantly, VAClassroom has helped 100s of Virtual Assistants to find new client and income opportunities as a result of completing our training certification programs. We regularly receive a steady stream of testimonials on how our programs have positively impacted and even kick-started their virtual businesses. This is music to our ears!

To hear more from our graduates and get all the details on the training programs, stop by and visit us today at VAClassroom.com.

If you are receiving an error message when attempting to log in to your training center, please click on the “Forgot Password” link.  An email will be sent to you with your current login information.  If you do not receive this email, please check your spam folder as it is often filtered. 

If you continue to experience problems with login, please contact Support for further assistance.

We would suggest attempting to order again, ensuring the following:

1.  The credit card number entered is exact.

2.  The address entered is the exact address your credit card company has on file.  If this address does not match, your order will be declined.

This happens, so don’t stress.  If you continue to have problems, just drop us a note at Support.

You snooze you lose... JUST KIDDING!  If you forgot to insert your coupon code when purchasing a training program, simply contact us, and we will apply the discount to your order.

We have created a special learning group within our social network just for the students of each of our training programs.  We would highly encourage you to join these group(s) as this will be the ideal avenue to share your comments and questions with the course instructor and fellow students before, during and after you finish the program.  Any questions you may have pertaining to specific topics covered will be quickly addressed through this group.

The link to the social network is included in your confirmation email after ordering.  If you are unable to locate the link, please contact Support.

Yes, whether you are a new and aspiring VA or an experienced VA looking to upgrade your skills or expand your income opportunities, we provide a detailed pathway for both.  Please visit the pathway at:

http://www.vaclassroom.com/pathways-to-success/

If you need any other recommendations, please contact Support.

Our Certification training programs provide extensive, self-directed training containing approximately 15-20 hours of video as well as resources, assignments, tests, and a Certification upon completion.  Our mini-courses run live, but are also available in a self-directed format and focus on a niche skill/topic (i.e. blogging, Facebook, etc.) containing approximately 6-8 hours of video teaching.  Our clinics only run live over 2-4 hours and cover a specialized skill (i.e. online video skills).

Presently, VAClassroom training programs are available in English and Spanish.

We update our training programs as much as possible throughout the year, but given how quickly the Internet landscape changes, we launch a new training course every year with the most current up-to-date training.

Very simple...an Internet connection is all that is required to begin your training at VAClassroom. There are different programs that may be necessary to download during the training, but we always direct students towards the free downloads.  We like FREE!

No, there is no time limit for completing each training program. You will always have access to the training and can work through the resources at your own pace and take as long as you need to complete it.  There are enough time limits in our lives; we don’t need another one!

Member coupons are located in the Course Discount Center tab within the online Members Training Center.  You don’t want to miss the coupons!

http://www.vaclassroom.com/member-discount-page.aspx

These discounts are available to Premium Members of VAClassroom only.

Our Premium Membership at VAClassroom is a yearly membership.  It will recur exactly one year after you purchased.  You will receive notification by email prior to the charge being processed.  Our membership is non-refundable, so if you wish to cancel, please ensure you contact us before the charge is processed.

All events can be accessed within your training center under the “Archived Events” tab.

FREE Membership

LIVE ONLINE SEMINARS

Access 60-minute interactive events covering topics that are vital to the growth and success of your virtual business.

Each month, we will host two unique, action-packed events in which our team or a guest speaker will deliver highly relevant sessions with lots of practical application to your business.

VACLASSROOM COMMUNITY FORUM

Join your peers and VAClassroom staff in troubleshooting business challenges and discussing relevant topics to help move your business and marketing efforts in the right direction.

VACLASSROOM CONNECTOR MONTHLY NEWSLETTER

Access the popular VAClassroom Connector publication and receive a valuable monthly resource to help you stay on top of the topics and trends impacting your virtual business. Receive practical tips and easy-to-implement tools for growing your business in the 21st Century!

PREMIUM Membership (Yearly Paid Membership)

ON-DEMAND ONLINE SEMINARS

Access our complete library of more than 50 practical and relevant events designed to help you build your business and grow your client opportunities at a much faster rate. Every year, we offer almost 30 new live events that you can access in our “on- demand” event library.

NEW "TAKE TEN" DEMO LIBRARY

The VAClassroom Community has spoken and we have answered....Discover a growing base of 10-minute demo videos featuring some of the most talked-about web tools for growing your business as well as some “little-known” ones that we think you will really like!

VIRTUAL SUCCESS CASE STUDIES

Receive practical insights and nuggets of wisdom from other virtual professionals who have created thriving and profitable businesses. Each month, we will feature a new successful professional in a 30-minute interview that you can review at your leisure.

MONTHLY SPECIAL REPORTS

Discover practical “how-to” tips and insights for developing your skills and expanding your services with the Monthly Special Reports. For example, one of the special reports is entitled, “Top Ten Business-Building Twitter Tools”.

VACLASSROOM CLIENT CONNECT SYSTEM

Access a growing base of client requests and RFPs for Internet Marketing and Social Media related projects through the VAClassroom Client Connect System. Give your business a great kick-start with some excellent client leads.

VACLASSROOM MARKETPLACE PROFILE

Prominently display your Professional Profile in the VAClassroom Marketplace to be viewed by a large base of prospective clients seeking to outsource projects and build a virtual team.

VACLASSROOM PREMIUM TRAINING DISCOUNTS

Save 25% on all VAClassroom Training Certifications, Mini-Courses and Clinics, equalling 100s of dollars of savings each year!

For more details surrounding our memberships, please visit:

http://www.vaclassroom.com

Please contact Support if you wish to cancel your VAClassroom membership.  Are you sure you want to cancel though?

You can upgrade by logging in to your training center.  You will see an icon at the top of your “My Training” page to upgrade to our Premium Membership in one click.  It is about time...we’ve been waiting for you!

If you are registered for a LIVE event, you will find all of the access information within your training center - simply log in and click on the event icon.  If you are still having problems, please contact Support.  Nothing worse than missing the live event!  BUT, please know that if you experience some technical difficulties and can’t get in, the events are always recorded!!

If you received a Decline Notice, your payment was unable to be processed.  Please click on the links provided to update your credit card information.  The most common reasons we receive for a declined payment are:

1.  The address no longer matches the address your credit card company has on file and must be updated.

2.  The card has expired and the expiration date must be updated.

3.  Your credit card company does not recognize the charge and has put a freeze on your card.  You must then contact your credit card company to explain the charge and have them lift it.

4.  Your credit card company does not authorize “International” payments if you reside outside of Canada.

If the payment continues to decline, please contact Support for further assistance.  Don’t stress about this one.  99% of the time, this is just a blip and we’ll get it worked out quickly.

VAClassroom Membership- No refunds offered as stated in Terms and Conditions. (You can cancel your Membership at any time.)

Certification Programs- 30-day “no questions asked” money back guarantee (although we would appreciate any feedback).

Mini-Courses- 30-day “no questions asked” money back guarantee (although we would appreciate any feedback).

Clinics- No refunds offered

However, we trust that you will be within 99.9% of our community that are completely satisfied with the training.

The safest way to update your credit card is to send us the following information by fax, in two separate emails, or by voice message (sent directly to us).  Please include:

Full Name

Type of Credit Card

Number on Card

Expiration Date

Billing Address - if it has changed

Please direct to:

VAClassroom Support Department

Fax: 866-826-5340

Ph:  866-542-8375

Email:  vaclassroomsupport@gmail.com

Once we receive your information, we will update your account right away.  If you have any questions regarding the above, don’t hesitate to email Support.

Once you have completed all of the requirements for Certification, you will receive an email containing the following:

1.  “Next Steps” document

2.  Additional resources to assist you in promoting your business

3.  Certification logo to add to your website, promotional material, etc.

4.  Additional Resources

It always feels great to receive your Certification email!

As you’re going through the questions in each test, you will be able to see immediately which questions you answer correctly or incorrectly. If you would like a status report of where you’re at in your certification tests, simply contact us here at Support, and we will let you know which tests you have already completed and which ones you have left to finish.

VAClassroom is a training center.  We provide skill-based training in areas such as Internet Marketing, Social Marketing, Virtual Event Planning, Blogging, and much more.  In addition, we do provide extensive resources on building and marketing your business which will help you secure clients, but we do not provide direct job/client placement.  We are not a job referral agency.  We will provide you with the tools and skills necessary to secure clients on your own.

We want you to find work, so we will help you all we can, except we won’t go to the interview with you.

As our Support Team is located worldwide, we do not provide live telephone support; however, you will receive prompt personalized service via email within 24 hours.  We are quick...very quick - give us a try and we won’t disappoint.